This means that, as long as you have an active Internet connection, your files will continuously back up without prompt. It’s also a particularly handy way to transfer photos and videos from mobile devices, along with the obvious security benefits brought with having consistent backups. You can select the folder you wish to sync with SugarSync’s servers, and be up-to-date with other computers and mobile devices you've signed in to as well. For most users, you’ll configure it once, and not need to change it afterwards.
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The SugarSync software is quite simple in use.
(Image credit: SugarSync) SugarSync interface Other features include remote device wiping, online editing which is great for collaborating with individuals who do not have their own SugarSync account, and online and phone support which we found to be reasonably quick. This does not impact your ability to back up new or modified files when connection to the Internet is reestablished.Īmong the many features that are offered as part of the Personal plans, it’s refreshing to see that support remains for multiple devices with more and more companies beginning to restrict licenses on a per-computer basis.
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SugarSync is primarily a backup service rather than a cloud drive, however this begins to bridge the gap, offering support for users to have offline access - particularly handy when travelling. Maybe of more tangible use is the support for downloading files on smartphones and tablets. Such granular control is reserved for the desktop versions of the company’s software, so don’t expect to be in total control when using a handheld device. The backup process can be paused at any time as well, to preserve the quality when you've got high bandwidth video streaming or video calling to perform. This is controlled in three vague settings, ranging from ‘low’ which limits speeds to 10kB/s to an undefined ‘medium’, and an unlimited ‘high’.
However, the portal is a help when you need to get at your files on a computer without having SugarSync installed.ĭesktop clients with SugarSync enabled allow you to control the bandwidth they use, so your Internet connection does not collapse with the load of multiple uploads and downloads. Competing services like OneDrive, Google Drive, Dropbox and iCloud Drive offer more in this area. The other limitation is that this is only available with a business account.Īs another option, there is a web interface, but it is pretty basic, and only allows you to view your files, and to download or share them as needed. The backup service does work with NAS drives and external hard drives, though only when using the desktop client for Windows. Things like messages and locally saved files, as such, are not backed up as part of SugarSync’s mobile apps.
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Photos and videos are also backed up automatically from phones and tablets, though we feel this could be extended given that so many people rely on these more portable devices for many of their daily tasks. Changes you make to your files are instantly synced back to the cloud as well as your other devices, which means that there is no need to set up a schedule, helping to avoid lost documents created or modified during other backup tools’ inactive periods.
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